The EverBlanc Help Center
EverBlanc Products
How do EverBlanc whitening products work?
EverBlanc whitening products are formulated to help lift and reduce the appearance of surface stains on natural tooth enamel when used as directed. Results vary depending on individual staining and lifestyle habits.
Are EverBlanc products sensitivity free?
EverBlanc products are formulated to be gentle and suitable for most users, including those concerned about sensitivity. When used as directed, they are designed to whiten without causing discomfort.
However, individual experiences may vary. If you have existing dental sensitivity or concerns, we recommend consulting your dentist before use.
How long does it take to see results?
Many customers begin to notice visible improvement within 7–14 days when completing the full recommended treatment course.
How long do results last?
Results vary depending on diet and lifestyle. Regular exposure to staining substances such as coffee, tea, red wine, or smoking may affect longevity. Occasional touch-ups may help maintain brightness.
Will whitening work on crowns, veneers, or fillings?
No. Whitening products work on natural tooth enamel only and will not change the colour of dental restorations.
Can I use the EverBlanc products if i am pregnant or breastfeeding?
If you are pregnant, breastfeeding, or have untreated dental conditions, consult a dental professional before use.
Are all your formulas, Alcohol Free, Vegan Free and Cruelty free?
All EverBlanc products are 100% alcohol free, vegan free and cruelty free.
Orders & Delivery
Is UK shipping free?
Yes. We offer free UK standard shipping on all orders.
Do you offer express shipping?
Yes. Express UK shipping is available at checkout for an additional charge.
How long does delivery take?
- Our Express Delivery if ordered by 4pm aims to deliver your order within 24 hours from dispatch.
- Our Standard Delivery service aims to deliver your order within 3 working days from dispatch.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with tracking details.
My order hasn’t arrived. What should I do?
Please check your tracking link first. If you require further assistance, use the contact us form and include your order number.
Can I change or cancel my order?
If your order has not yet been dispatched, we may be able to assist. Please contact us as soon as possible after placing your order.
What happens if i entered the wrong address?
Please contact us as soon as possible. In some cases, we may be able to change the address for you if your order hasn’t already been processed by our team.
Returns & Guarantee
What is your 14-day cancellation policy?
You have the right to cancel your order within 14 days of receiving your products. Items must be unopened, unused, and in original condition due to hygiene reasons.
Can I return opened products?
Due to the nature of oral-use hygiene products, opened or unsealed items cannot be returned unless faulty.
What is the EverBlanc Satisfaction Guarantee?
If you complete the full recommended treatment exactly as instructed and do not see a visible improvement in tooth shade, you may submit a claim within 30 days of delivery.
What qualifies for a Satisfaction Guarantee claim?
To qualify:
- The full treatment must be completed.
- All instructions must be followed.
- Excessive exposure to staining substances should be avoided during treatment.
- Clear before and after photos must be provided.
- The claim must relate to your first purchase.
How do I submit a Satisfaction Guarantee claim?
Contact us via the Contact Us form and select “Satisfaction Guanantee Claim”. Our team will guide you through the next steps.
How long do refunds take?
Approved refunds are processed within 14 days of receiving returned goods.
Billing & Payment
What payment methods do you accept?
We currently accept the following payment methods: Visa, MasterCard, AMEX, PayPal, Klarna, Apple Pay and Google Pay.
When will I be charged?
Payment is taken at the time your order is confirmed.
I think I was charged incorrectly. What should I do?
Please contact us with your order number and payment details so we can investigate promptly.
Do you offer Installment Plans?
You can get installment plans through Paypal or Klarna. With Klarna you have the option to pay in 3 interest-free payments.
Account & Privacy
Do I need an account to place an order?
No. You may check out as a guest.
How do I reset my password?
Click “Forgot Password” on the login page and follow the instructions.
Is my payment information secure?
Yes. Payments are processed securely using encrypted technology. We do not store full card details on our servers.
How is my personal data used?
We process personal information in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Business & Wholesale
Do you offer wholesale or retail partnerships?
Yes. We welcome enquiries from retailers, online stores, clinics, and professional practices interested in stocking EverBlanc products. Please contact us via the “Business Enquiry” option with details about your business, website, and projected order volume.
Is there a minimum order quantity (MOQ)?
Minimum order quantities may apply depending on the partnership type. Details will be provided during the approval process.
Do you offer exclusive distribution rights?
Exclusive territory arrangements may be considered for established partners based on order volume and market strategy.
Do you offer bulk pricing?
Yes. Bulk discounts are available for approved wholesale partners and corporate orders. Please contact us with your requirements for a tailored quote.
Do you offer corporate gifting or large event orders?
Yes. We can support corporate gifting, promotional campaigns, and large event orders. Please provide quantity requirements and timelines when contacting us.
What is the EverBlanc Partner Programme?
Our Partner Programme is designed for creators, professionals, and brand advocates who wish to share EverBlanc products with their audience and earn commission on eligible sales.
How does the Partner Programme work?
Approved partners receive:
- Access to a dedicated partner portal.
- A unique referral link.
- Personalised discount codes.
- Real-time tracking of performance.
- Commission on all sales.
Who can join the Partnership Programme?
We welcome applications from:
- EverBlanc Enthusiasts
- Content creators
- Influencers
- Dental professionals
- Beauty professionals
- Brand ambassadors
- Community leaders
Applicants are advised to have an engaged audience aligned with beauty, oral care, or lifestyle.
Is there a cost to join the Partnetship Programme?
No. There is no cost to apply or participate. You can become a partner in less than 5 minutes and start earning straight away.
How do I apply for the Partnership Programme?
You can apply directly through our Partner Portal. Once submitted, applications are automatically reviewed and successful applicants will receive onboarding details via email in minutes.
When are commissions paid?
Commission payment terms and rates are outlined within the Partner Portal upon approval.
Interested In trialling EverBlanc products?
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